Plastic Surgery Practice

WEBVTT 00:00:00.000 --> 00:00:02.627 A lot of plastic surgeons when they think about cosmetic surgery 00:00:02.711 --> 00:00:04.462 and what its ultimate goals are, 00:00:04.921 --> 00:00:08.549 are really fixated on just the end result and what something looks like. 00:00:08.924 --> 00:00:10.759 While the end result of what something looks like 00:00:10.842 --> 00:00:14.053 might be the actual physical goal, 00:00:14.470 --> 00:00:17.515 cosmetic surgery should be all about improving someone's quality of life. 00:00:24.062 --> 00:00:26.480 What impressed me the most about Doctor Brown and his staff 00:00:26.564 --> 00:00:28.941 is the kindness and empathy that came with it. 00:00:29.024 --> 00:00:31.276 Everyone from the moment I walked in, 00:00:31.401 --> 00:00:36.155 never felt judged, never felt like I had to be a certain size 00:00:36.239 --> 00:00:38.032 or prove myself to be here. 00:00:38.741 --> 00:00:41.910 Even when I had my emotions, everybody was super supportive, 00:00:42.118 --> 00:00:43.995 and that's what stood out to me. 00:00:44.204 --> 00:00:47.623 Treating patients the same way that I would want my wife to be treated 00:00:47.832 --> 00:00:50.876 is utterly essential in taking good care of patients, 00:00:50.959 --> 00:00:52.794 and is the beating heart of the values 00:00:52.877 --> 00:00:55.838 that we try to implement here at SynergyMD Plastic Surgery. 00:00:56.005 --> 00:00:57.756 What I enjoy most about being a plastic surgeon 00:00:57.840 --> 00:00:59.508 is actually getting to know my patients, 00:00:59.591 --> 00:01:01.343 getting to know them where they come from, 00:01:01.426 --> 00:01:02.510 what their goals are, 00:01:02.594 --> 00:01:04.053 and then helping them achieve that. 00:01:04.345 --> 00:01:07.014 It helps me get to enjoy actually the success 00:01:07.098 --> 00:01:08.807 and the positive result that they have, 00:01:08.891 --> 00:01:10.851 and I get just as excite as they do about it. 00:01:10.934 --> 00:01:13.520 The compassionate care, the bedside manner, 00:01:13.603 --> 00:01:16.397 and the ability to build relationships is really second to none. 00:01:16.772 --> 00:01:19.024 I do a lot of revision surgery for patients who had surgeries 00:01:19.108 --> 00:01:21.610 that didn't quite go so well their first go around, 00:01:21.693 --> 00:01:22.694 and helping them get to a point 00:01:22.777 --> 00:01:25.613 from where they're feeling completely self-conscious about themselves, 00:01:25.696 --> 00:01:28.073 where they can't go to the beach and feel okay. 00:01:28.157 --> 00:01:30.200 They can't be intimate with their significant other 00:01:30.284 --> 00:01:31.326 and feel comfortable, 00:01:31.410 --> 00:01:35.163 to go from that and having no hope of ever feeling better about it 00:01:35.371 --> 00:01:38.249 to becoming a full circle and actually enjoying how they feel 00:01:38.332 --> 00:01:39.791 and increasing their self-confidence 00:01:39.875 --> 00:01:42.085 and having that change in the quality of life. 00:01:42.168 --> 00:01:45.630 That is one of my absolute favorite things to do in the realm of plastic surgery. 00:01:45.880 --> 00:01:48.257 Being able to… and I didn't even realize, 00:01:48.340 --> 00:01:50.926 being able to get in touch with you guys, anytime, 00:01:51.009 --> 00:01:52.802 just text that number 00:01:52.886 --> 00:01:56.480 and being able to get a response back right away. 00:01:56.563 --> 00:01:57.640 That was awesome. 00:01:57.973 --> 00:02:02.018 The most impressive thing about Doctor Brown and his team 00:02:02.102 --> 00:02:03.999 is how much you are not alone. 00:02:04.082 --> 00:02:06.897 The expectations for my team members here are very high. 00:02:06.981 --> 00:02:09.108 I basically want my staff to treat patients 00:02:09.191 --> 00:02:11.818 the same way they would want their family members to be treated. 00:02:11.985 --> 00:02:13.695 The bedside manner was super important. 00:02:13.778 --> 00:02:17.357 Me being comfortable to say if there is an issue, 00:02:17.531 --> 00:02:22.410 I know I can bring it up and not feel like I am a bother or a nuisance. 00:02:22.517 --> 00:02:25.329 I've never met a doctor like Doctor Brown Like, seriously. 00:02:25.955 --> 00:02:26.956 He's awesome. 00:02:27.373 --> 00:02:31.320 One of the questions I get is, "What changes can we expect to see?" 00:02:32.335 --> 00:02:34.087 It's a very broad question. 00:02:34.170 --> 00:02:38.000 I think that, number one, there ought to be an increase in self-confidence. 00:02:38.283 --> 00:02:41.562 Number two, sometimes you can actually see some function restored 00:02:41.762 --> 00:02:43.455 for people actually getting patients 00:02:43.655 --> 00:02:45.666 to a point where they're functioning better 00:02:45.750 --> 00:02:47.360 is really the icing on the cake.